Privacy Policy

Information obligation regarding personal data.


From May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of personal data (Regulation) applies.
In connection with the above, we kindly inform you that your personal data will be processed on the basis of art. 6 and other provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection) - hereinafter referred to as the GDPR.
The administrator of your data is TEPfactor Sp. z o. o. with its registered office in Warsaw, ul. Aleje Jerozolimskie 179, 02-222 Warsaw, entered into the Register of Entrepreneurs kept by the District Court for the Capital City of Warsaw Warszawa in Warsaw, 0000722756th Commercial Division of the National Court Register under number XNUMX, represented by Tomáš Chroust, Member of the Management Board and Marcela Zemanova, Member of the Management Board, (hereinafter referred to as "We")
• Personal data of clients and contractors are kept with their consent from the beginning of cooperation until its completion. After the cooperation is completed, they are handed over to the client within a maximum of two weeks,
• Personal data are stored in order to present the offer of own services and then they will be stored until the marketing objection is expressed. Providing your personal data is voluntary, but failure to provide it will prevent the performance of the contract or conducting marketing activities.
Each of you has the right to:
• knowledge of what data we process and what we do with it
• correct your data
• transfer your data
• being forgotten
• withdraw consent to data processing at any time


Applying the GDPR, TEPfactor Sp. z o. o.:
• always processes data in accordance with the law and for a specific purpose
• processes no more data than necessary
• ensures that your data is up-to-date, reliable and true
• protects your data by ensuring its confidentiality
In addition, you have the right to lodge a complaint with the President of the Office for Personal Data Protection if you believe that the processing of personal data violates the provisions of the Regulation.
If you want your data to be changed, updated or removed from our database. In such a situation, please contact us by e-mail at: warszawa@tepfactor.pl


Privacy Policy

  1. Processing of personal data
    The information is intended for our customers, users of our websites, customers of our entertainment center regarding the collection of personal information and the protection principles described below privacy.
    The protection of your personal data is important to us, so you can always contact us if necessary. Always follow these guidelines. If you need any part of the text to explain, advise or discuss other processing of your personal data, you can contact us at any time by e-mail jarek.luczaj@tepfactor.pl
  2. Scope of personal data processing
    We collect personal data when:
    • you contact us via the websites;
    • you register on our website
    • you sign up for our booking form
    • You will register at our facility before playing
    • you buy products in our e-shop;
    • you subscribe to our newsletter;
    • you send us a request for our services;
    • you will sign a contract with us;
    • you provide us with the data yourself by e-mail, telephone or otherwise
    We process the following data:
    • name and surname or company name;
    • date of birth or identification number and tax identification number;
    • Phone number;
    • e-mail adress;
    • Postal address;
    • collective or group photos taken at our facility
    • IP address;
    • browser, operating system identification and other analysis information
    movement;
    • cookies
  3. Who has your personal data
    If necessary, we transfer your personal data to our business partners, including those dealing with accounting, legal, IT systems, social media, payment, insurance services, courier services, advertising agencies.
    With regard to changing service providers, it is not possible to list all, in particular, current and future personal data processors.
  4. How long do we process personal data?
    We process your personal data for as long as it is necessary to perform the order or the agreed commercial contract and after a period of 5 years, in the case of a legitimate interest. Personal data will then be processed for the period necessary to perform archiving duties in accordance with separate regulations.
    These needs may vary depending on the type of data in the context of different products, therefore the actual retention time of the information may vary significantly. If we inform you about a specific time in which we will store your personal data in a specific case, we will certainly never exceed it. If you have consented to the processing of personal data, we will never exceed the time stated when giving consent. The purpose of processing and the legal basis for the processing of order data that are provided to us is to enable us to contact you, return with an answer to all the needs of the order, correct order fulfillment, in order to organize company events and integration events or private items left in our facility. All personal data is processed in a lawful and transparent manner and only relevant, relevant and necessary data is required in relation to the purpose of the processing.
    The provision of personal data for the purposes of the contract and the transfer of personal data in order to answer the questions asked by you or the required information are our requirement for the contract and the lack of them may result in failure to complete the contract or failure to answer the questions asked by you.
  5. Newsletter
    Your e-mail address, after your consent, is placed in our database in order to send a newsletter in which we would like to inform you about events, publications or services that we offer and we think may be of interest to you. This shipment is subject to consent to the processing of personal data. Consent may be given via our website, by email, in person at the property or via Mailchimp. You can cancel your consent to the processing of personal data and the sending of the newsletter at any time and this will not affect our other relationships. Just click on the link "Unsubscribe from the newsletter" or send us an email with the appropriate request to the address from which you received from us in business communication.
  6. Online marketing (consent)
    We use the Facebook Pixel features (JavaScript code found on our website) to measure, optimize and build our potential customer reach to display more relevant ads on the Facebook social network.
    For more information, please visit the supplier's website
    https://www.facebook.com/business/help/651294705016616
  7. Direct marketing (legitimate interest)
    If you become our client, we may send you newsletters and business announcements regarding direct marketing. Including in particular news, promotional events or various offers of our services. We only send commercial marketing communications to the appropriate extent (usually once a month, up to 1 times a month).
    At any time, you can change your personal data provided for direct marketing or delete it. Simply click on the "log out" link in the business email you receive, or send an email requesting it to the address from which you received the commercial email from us.
  8. Photos (legitimate interest)
    Your possible photos from our events may be used to a reasonable extent for our promotion and raising awareness of our business on the market. We will always process photos only to the extent necessary and in a form that will not have any negative effect.
    If you do not agree with the publication of your photo, please contact us by e-mail warszawa@tepfactor.pl. We will not publish your photos, and those that have already been published will be deleted immediately.
  9. Traffic analysis (legitimate interest)
    Cookies and other information collected using Google Analytics are available to analyze traffic on our websites. We only use it to improve existing services and marketing purposes.
    Learn more about Google Analytics on the website
    https://www.google.com/analytics/ oraz tutaj https://cs.wikipedia.org/wiki/Google_Analytics
  10. User behavior analysis (legitimate interest)
    We use HotJar services to anonymously analyze the behavior of our website users to find and fix bugs in the user interface. This application may use cookies to map traffic to our website. For more information go to http://hotjar.co.uk/index.html
    The legal basis for such processing is our legitimate interest.
  11. Other Legal Obligations and Legitimate Interests
    Personal data will be stored in the form of backups of our servers or logging of all activities for problem analysis and security purposes. An important way of further manipulation of personal data is their processing for accounting purposes. However, all these ways are absolutely necessary for our work and related to the previously mentioned goals.
    We may also use your personal data for our internal needs, in particular to measure customer satisfaction, optimize and improve the quality of the products and services we provide, develop products and mitigate risk.
    The legal basis for such processing is compliance with legal obligations or our legitimate interest.
  12. Your rights resulting from the processing of personal data
    • Right of Access
    You can always ask for confirmation that your personal data is or is not being processed, and if so, for what purposes, to what extent, to whom it is made available, and for how long we will process it. You also have the right to obtain a copy of your personal data, however we may request an appropriate reimbursement of administrative costs.
    • Right to change,
    You can always ask us to correct or supplement your personal data if it is inaccurate or incomplete.
    • Right to erasure
    We need to delete your personal data if:
    • (I) are no longer necessary for the purposes for which they were collected or otherwise processed;
    • (II) the processing is unlawful;
    • (III) you object to the processing and there are no legitimate grounds for the processing;
    • (IV) we are subject to a legal obligation or
    • (V) Revocation of consent to processing.
    • Right to restriction of processing
    Until any contentious questions regarding the processing of your personal data are resolved, we are unable to process your personal data.
    • Right to object
    You can object to the processing of your personal data that we process for direct marketing purposes or due to a legitimate interest. If you do not consent to the processing for direct marketing purposes, they will no longer be processed for these purposes.
    • Right to Portability
    You have the right to obtain personal data that concerns you and which are processed automatically and on the basis of consent or contract, in a structured, commonly used readable format, and the right to transfer this personal data directly to another administrator.
  13. Cookies
    Our websites use cookies (small text files that are placed on your computer) to operate websites and online services and to collect data. You can find detailed information about the cookies used and how to disable them in our "Cookie Policy."
  14. Reporting security incidents
    There is always a risk of leakage, misuse or loss of personal data. As part of our activities, we make every effort to ensure that there is no incident threatening data security, in particular, we provide training for our employees and make every effort to ensure that our technical solutions are reliable. However, despite our best efforts, if a data security incident occurs and this incident may pose a high risk to your rights and freedoms, you will be immediately informed of this fact.
    We inform you about this using the e-mail address provided and publish the relevant information on the website, containing all the necessary details.
  15. Office
    If you believe that your personal data is processed contrary to applicable law, you can lodge a complaint with the Inspector General for Personal Data Protection or another body appointed in its place. Find out more on the Office website (www.gioido.gov.pl )
  16. Contact
    You can exercise your rights by:
    • sending an e-mail directly to TEPfactor at warszawa@tepfactor.pl or
    • sending an e-mail to the Data Protection Officer at jarek.luczaj@tepfactor.pl or
    • direct submission of a written request directly to a TEPfactor facility.
  17. Policy changes
    Our privacy policy may be changed from time to time. Your rights result from this Privacy Policy. Any changes to our privacy policy will be posted on this page. If significant changes are made, you will be notified by e-mail. Previous versions of this Privacy Policy are archived.
    This Privacy Policy comes into force on May 11, 2018, with the amendments of September 01.09.2019, XNUMX.